Privacy Policy and Personal Information Collection Statement

China Quality Service ("we", "us", or "our") respects and protects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website www.chinaqualityservice.com (the "Site") or use our services.

By using the Site or our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information in the following circumstances:

1.1 Information You Provide: When you contact us via the Site's contact form, email, or phone, we may collect your name, company name, email address, phone number, and any other information you provide.

1.2 Information Collected Automatically: When you browse the Site, we may automatically collect certain information, including your IP address, browser type, operating system, access time, and browsing behavior on the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide quotes, and information about our services;
• To process your orders and inspection/audit assignments;
• To improve our website, services, and customer experience;
• To send service-related notifications or updates;
• To comply with legal and regulatory requirements.

3. Cookies and Similar Technologies

We do not use Tracking or Marketing cookies. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though this may affect some functionality of the Site.

Local Storage

We do not use browser local storage or session storage. The Site writes no data to your device, and no cookie or similar identifier is required for it to function. Switching to the Chinese-language version of our site takes you to a separate domain, where that site's own policies apply.

4. How We Protect Your Information

We take reasonable technical and organizational measures (such as data encryption, access control, etc.) to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

• Service Providers: We may share information with trusted third parties who assist us in operating the Site or providing services, provided they agree to keep the information confidential;
• Legal Requirements: We may disclose your information when required by law, regulation, or legal process;
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the assets.

6. Data Storage

Personal information collected and generated during our operations in the People's Republic of China is stored within China. We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy.

7. YOUR RIGHTS

7.1 Right of Access

You are entitled to obtain confirmation as to whether your Personal Data is being processed and, where applicable, receive a clear copy of your data along with information regarding:

• The specific purposes of processing and the categories of Personal Data concerned;
• The recipients or categories of recipients to whom your data has been or will be disclosed;
• The envisaged retention period, or criteria used to determine that period;
• The existence of your rights to rectification, erasure, restriction, or objection;
• The right to lodge a complaint with a relevant supervisory authority;
• The source of the Personal Data (if not collected directly from you);
• Whether we use automated decision-making (we do not).

7.2 Right to Withdraw Consent

You may withdraw your consent to data processing at any time — including processing for direct marketing purposes — on legitimate grounds. Withdrawal will not affect the lawfulness of processing based on consent prior to its withdrawal.

7.3 Right to Rectification, Erasure, and Restriction

You have the right to obtain from us, without undue delay:

• Rectification: Correction or completion of inaccurate or incomplete Personal Data.
• Erasure: Deletion of Personal Data that has been processed unlawfully or is no longer necessary for its original purpose.
• Restriction: Limitation of processing if you contest data accuracy, object to processing lawfulness, or require the data for the establishment, exercise, or defense of legal claims.

7.4 Right to Data Portability

Where technically feasible, you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format, and transfer that data to another controller without hindrance.

7.5 Right to Lodge a Complaint (EEA, UK & Switzerland)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have the right to lodge a complaint with your local Data Protection Supervisory Authority if you believe your data privacy rights have been infringed.

7.6 Contact Information & Exercising Rights

To exercise any of these rights within the terms provided by law, please submit your request to us via:

• Email: privacy@chinaqualityservice.com
• Postal Address: China Quality Service, 5/F, Guangyuan Entrepreneurship Park, No. 5231 Longhua Avenue, Longhua District, Shenzhen, Guangdong 518109, China.

We will respond to your request within 30 days as required by law. We may request additional information to verify your identity before processing your request.

7.7 Data Transfers

As a company based in China, your personal data may be transferred to, stored, and processed in China. Where we transfer personal data from the European Union to China, we rely on the Standard Contractual Clauses (SCCs) approved by the European Commission (or other appropriate safeguards) to ensure your data is protected in accordance with GDPR requirements. A copy of these clauses is available upon request.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at: